Shipping policy
Shipping Policy
Fast, reliable delivery straight to your door
Order Cut-Off & Dispatch
Same-Day Dispatch
Orders placed before 2:00 PM, Monday to Friday (excluding Bank Holidays), are dispatched the very same day.
Next-Day Dispatch
Orders placed after 2:00 PM, or over the weekend, will be safely processed and dispatched the next business day.
Shipping Rates & Delivery Windows
Standard Weekday Delivery (Monday – Friday)
| Region | Courier Service | Order Value | Shipping Cost |
|---|---|---|---|
|
England, Wales & Scotland (Excluding Highlands & Islands) |
DPD Priority Courier (1–2 Business Days) |
£0.01 – £49.99 £50.00 and over |
£5.95 FREE |
| Scottish Highlands & Islands | DPD Priority Courier (3–4 Business Days) |
£0.01 – £49.99 £50.00 and over |
£9.95 £4.95 |
Premium Weekend Delivery
Weekend Ordering Note: To qualify for weekend delivery, your order must be placed before 2:00 PM on Friday (excluding Bank Holidays). Please note this service is unavailable for the Scottish Highlands & Islands.
| Delivery Day | Courier Service | Shipping Cost |
|---|---|---|
| Saturday Delivery | DPD Weekend Priority | £9.95 |
| Sunday Delivery | DPD Weekend Priority | £9.95 |
Tracking & Delivery Notifications
- Full Tracking Included: All parcels are shipped via DPD with a comprehensive tracking number provided via email upon dispatch.
- 1-Hour Delivery Window: DPD will provide a precise 1-hour delivery slot on the morning of your delivery.
- Stay Updated: Notifications will be sent via SMS (if a mobile number is provided during checkout) or email so you can track your driver live.
Excluded Delivery Areas
We are sorry, but we do not currently offer shipping to the following locations:
• Northern Ireland
• Channel Islands
• Isle of Man
• Isles of Scilly
• BFPO Addresses
Christmas Shipping Cut-Off Dates
Ensure your items arrive in time for the holidays by ordering before our official carrier deadlines:
England, Wales & Scotland (Excl. Highlands): Monday 22nd December by 2:00 PM
Scottish Highlands & Islands: Friday 19th December by 2:00 PM
